Made In SA ❤
Lo-Ki's awesome team is comprised of talented professionals with qualifications stretching from design to construction. Their unique approach to the entire process from Idea to execution produces designs that are thoughtful truly stands out from the crowd.
Their candles are hand poured in Joburg. The essential oils used all have a purpose, making sure that the candles do not only smell amazing but that they are beneficial for the whole body. All printed products are professionally screen printed & stitched in Cape Town. While it is natural fabrics are used where possible, a quality product is their main concern, so where necessary small percentages of polyester may be used. Special attention is taken to ensure the prints, stitches & zips are top quality so that you'll be using their products for years to come.
Shipping: All products are hand made. Items in stock will be shipped within 2-5 working days of your order. If your order is not in stock, you will be notified via email within 24 hours. Please allow for up to 10 business days for the order to arrive for items that are not in stock. Orders take approximately 3-5 working days to arrive.
Lo-Ki Interiors & Knot Vanilla does not take responsibility for goods lost by courier company, but will make every effort to correct such incidents.
Special Note On Returns & Refunds: Please get in touch within 3 business days of receiving your order for arrangements to be made for a refund or exchange. A new product will be gladly sent, subject to stock availability, or a full refund once our order is received in it's original packaging with no signs of usage or damage. Product exchanges are treated as new orders and are subject to standard delivery costs.